Your community,
running itself.
Discord, Telegram, your web widget and email — one Unified Community Inbox, wiki-grounded replies, and a digest that keeps leadership in the loop without scrolling.
Discord · Telegram · Slack · Web widget · Email
One two-pane view across every inbound channel
Discord, Telegram, your web widget and email — all in one inbox, all in one tone. AI-suggested replies use your company memory and your seat for context, so the answer fits your community before you have read the question. Channel Monitor watches Discord, Telegram and Reddit in the same pane; Moderation flags violations; Canned Responses catch the rest.
Knowledge-grounded answers, drafted before you read the question
Support Responder reads any incoming query and drafts a reply grounded in your seat and your company memory — so the answer is on-brand and factually anchored, not a generic LLM guess. Channel Monitor watches Discord, Telegram and Reddit activity in a single pane and surfaces what is trending. You approve sensitive replies; routine questions move on without you.
Growth tracked, new members welcomed, every week summarised
Member Analytics tracks growth, engagement and churn risk per cohort. Welcome Flows greets every new arrival in your tone — onboarding messages, role assignments, first-week check-ins. Community Digest rolls the week into a Slack-ready summary so leadership stays in the loop without scrolling Discord. Feedback Surveys cluster free-text answers into themes so you act on what the room actually thinks.
Every named tool in the Community pack
Each one is live today. The chat agent knows them all and routes to the right one when you ask.
Unified Community Inbox
Channel Monitor
Support Responder
Member Analytics
Welcome Flows
Feedback Surveys
Event Manager
Community Digest
Moderation
Brand Ambassadors
Collaboration Tools
Canned Responses / FAQ
Faces your community knows.
Locked across every campaign.
Identify superfans inside your community and elevate them into a productised ambassador pack — four ambassadors plus 200 image credits per pack at £19.99 / $24.99 per month. Locked face seeds keep every generated image visually consistent, from product shots in Ecom to social posts in Content. Your community sees the same trusted faces every time.
Take your AI with you.
In-app and Telegram today.
Your community AI is always on inside the workspace, and available via Telegram bot.
Telegram
Add the agent to your team group. Ask questions in plain English, get answers in seconds.
In-app dashboards
Community activity, message volume, and sentiment — all in one workspace view.
Always available
Draft replies, summarise chats, and generate announcements whenever you need them.
Not a general AI.
A community specialist.
Your Ergora community agent is grounded in a curated reference library for community management and stays current with monthly knowledge refreshes — so it knows what healthy communities are doing right now.
Grounded in leading community sources
Your agent has absorbed Discord and Telegram community management guides, member-led growth playbooks, and engagement research — a curated knowledge base of pack-specific reference material, built in before it ever connects to your data.
Continuously coached with the latest trends
Every month, your specialist automatically refreshes its knowledge base — pulling the latest community platform updates, industry research, and emerging best practices. Always current, never stale.
Tuned to your community over time
The more you use it, the more context it has — on your channels, your members, and the answers that worked before. Drafts get sharper with every thread.
The AI that gets smarter with every member.
Generic AI doesn't understand your culture. Ergora remembers every member, every sub-channel, every inside joke — and is pre-trained on thousands of expert articles from top community builders, not anonymous internet data.
Mod + community memory
Every moderator's seat learns their tone. Your shared community memory holds the rules, values, and onboarding. Sharper with every thread.
Expert-grade intelligence, refreshed weekly
Grounded in a curated reference library across community strategy, moderation, onboarding, and engagement — plus platform-specific playbooks. Regularly updated so your agent always knows what healthy communities are doing right now.
Entity memory for members & topics
Mention a power user, recurring topic, or friction point three times and Ergora starts tracking — activity, sentiment, network reach. You'll know who to elevate to ambassador before they ask, and which topics to split into their own channel.
A wave of confused support questions hits your Discord. Your community agent summarises the pattern, the content agent drafts a help-centre article, and the PR agent flags the issue to leadership — before it turns into a refund spike.
Built for real community work.
All your community tools, flowing into one AI
Connect once. The agent reads everything. Stop switching tabs.
Ergora Cloud + Community bolt-on
1 seat ($99) + Community pack ($59) · 50% off your first month
Managing multiple communities? See agency plans →
Frequently asked questions
Everything you need to know before you start.
Still have questions? Email us →
Ready to give your community a specialist AI team?
50% off your first month. Cancel anytime. Up and running in 10 minutes.
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